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Privacy Policy

Effective Date: 16 May 2026
Company Name: Earth Arts Ltd
Website: eartharts.uk
Email: info@eartharts.uk

At Earth Arts Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase products from us.

1. Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through third-party providers)
  • Order history
  • IP address and browser information
  • Information submitted through contact forms

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Respond to enquiries and customer support requests
  • Improve our website and services
  • Send updates about orders
  • Prevent fraud and maintain website security
  • Comply with legal obligations

3. Payment Security

We do not store full payment card details. Payments are processed securely through trusted third-party payment providers.

4. Cookies

Our website may use cookies to improve your browsing experience, analyse website traffic, and personalise content.

You can disable cookies through your browser settings.

5. Third-Party Services

We may use third-party services including:

  • Payment gateways
  • Delivery companies
  • Analytics providers
  • Marketing tools

These services may process your data according to their own privacy policies.

6. Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to certain processing activities
  • Withdraw consent where applicable

To exercise these rights, contact us at info@eartharts.uk.

7. Data Retention

We retain personal data only as long as necessary for legal, accounting, or business purposes.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Earth Arts Ltd
76 Nicholas Gardens
York, YO10 3EY
United Kingdom

Email: info@eartharts.uk